RemoteHQ

Your tech team

Built for environments that stay open

IT support for hotels and service-driven operations where reliability matters.

From planning to go-live

Specialist IT for openings, upgrades and live change.

Trusted where it matters most

Proven IT support across complex, operational environments

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RemoteHQ delivers specialist IT support

— for operationally complex environments — from hotels to mixed-use and retail properties — where reliability, responsiveness and attention to detail matter.

We support projects and live operations across the full lifecycle — from early planning and hotel openings through to ongoing operational support.

IT Support & Operations

IT Health Check
& Audits

IT Strategy
& Solution Design

Onsite & Remote Support

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Project
Delivery

Hotel Openings & New Builds

Rebranding
& Migrations

System Upgrades & Refresh Programs

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Advisory & Strategic Planning

Technical
Consulting

IT Budgeting & Lifecycle Planning

Vendor Assessment & Recommendations

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Technical
Audits

Pre-purchase
Assessments

Brand Technology Compliance Audits

Technology Lifecycle & Budget Advisory

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Talk to Our Team

Working alongside leading hotel and property groups

IHG
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remotehq-hotel-logos_mgallery
remotehq-hotel-logos_novotel
remotehq-hotel-logos_marriott
Ibis
Hilton
Accor Hotels
Holiday Inn
Crown Plaza
Hotel Indigo
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Our work

Client case studies and the transformations they experienced

See more case studies

Our work

Client case studies and the transformations they experienced

35 new hotel openings delivered and 40+ live environments supported

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William Inglis
MGallery By Sofitel

Warwick Farm, NSW

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Novotel + Ibis
Melbourne Central

Melbourne, VIC

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Sofitel Sydney​
Darling Harbour

Darling Harbour, NSW

Experience you can rely on.

Our team works closely with owners, operators and onsite teams to ensure technology supports operations — not interrupts them.

“RemoteHQ are unbelievable! From conception to delivery they have been proactive and effective in their approach, delivered on their promise and are a very knowledgeable team.

John ToscanoDirector – Wellsmart Group

“Ken and the RemoteHQ team provide a great service which focuses on the business and end users. They have a very good network of suppliers and IT specialists.

The team are accessible and quick in responding to requests and issues.

Paul MortonGeneral Manager – Novotel Surfers Paradise

“RemoteHQ have been invaluable in project managing new large hotel projects. They are one of our preferred partners due to their depth of knowledge, professionalism and attention to detail.

Eliza GiddyDirector – Mustard Music